Churches of Christ in NSW Privacy Policy
Internet Privacy policy
Churches of Christ in NSW is committed to following best practices in protecting your personal privacy. The following statement outlines clearly how we collect, use and protect the personal information that you provide to us. This policy applies to each of our trading entities: Living Care, CareWorks, Conference office, Property Trust, TOPS Conference Centre
Security
All
transactions are secured using 128 Bit Secure Socket Layer (SSL) encryption
Collection of information
Churches of Christ in NSW will only use personal information for the primary
purpose for which it is collected. You will be informed of the purpose for
which the information is being collected. These purposes may relate to the
spiritual, pastoral, social education and administrative functions of Churches
of Christ in NSW to enable the provision of services and activities provided by
the entities listed above. Information on you will not be disclosed to any
person or organisation outside Churches of Christ in NSW without your
permission, unless required by law. All information is handled according to the
National Privacy Principles.
Refund Policy
If for any reason you seek a refund of your payment or donation(s), please contact us within 7 days of receipt by phone on 02 8719 2600 between 9am and 5pm weekdays. Alternatively, you can send an email to office@freshhope.org.au, or send written queries to Churches of Christ in NSW, PO Box 3561 Rhodes NSW 2138. Please note, after 7 days of receipt of any donation, no refund is available.
Transaction currency
All pricing and transactions are stated in Australian dollars (AUD).
Ensuring data security
All personal information is held under secure conditions with access restricted
to those individuals who need it to carry out their work under Churches of
Christ in NSW's programs.
Access to information and correction of information
It is Churches of Christ in NSW's policy to give individuals access to their
data on request, so that they may review and correct details. We reserve the
right to take reasonable steps to ensure that the person seeking access is in
fact the individual to whom the data relates; or is otherwise entitled to
access the data. If access is refused or restricted, we will explain this
decision.
Use of identifiers
In dealing with government agencies, Churches of Christ in NSW is often obliged
to collect and use identifying numbers issued by those agencies. However, this
is done according to law or regulation as required by each agency.
Information on Community Service Clients
Personal information, often including sensitive information, is collected from
clients so that we can help them according to the objectives of the service.
Personal information collected from our Community Service clients often
includes health and other sensitive information. This information is collected
with the consent of the client or guardian. If the client needs to be referred
to another organisation, then we will only pass on information with the
client's consent.
Maintaining Financial Records
Churches of Christ in NSW maintains a database of suppliers, customers and
other contacts with which it engages in financial transactions. The
computerised financial system operated by Churches of Christ in NSW accesses
this database in order to process financial transactions.
The information held in the database for each contact consists of the contact's
name, address, telephone numbers and one or more identifiers necessary for
effective financial processing.
Discussing or Accessing Your Information
You may wish to discuss, or obtain access to your personal information as held
by Churches of Christ in NSW, or which you believe may be held by Churches of
Christ in NSW.
If you have regular contact as a participant in one of Churches of Christ in
NSW's programs with a particular staff member, we suggest you contact that
staff member in the first instance.
If you don't have a regular contact, you could get in touch with the department
in your area that you understand may be handling your information. Alternatively,
you can send an email to office@freshhope.org.au,
or send written queries to Churches of Christ in NSW, PO Box 3561 Rhodes NSW 2138.
